Candle Care Tips for Coconut-Soy Wooden Wick Candles

To get the most out of your Margaret Lilly & Co. candles and enjoy the best burn, follow these simple tips for optimal care:

1. Trim Your Wooden Wick

Before lighting your candle, always trim the wooden wick to about 1/8 inch. This helps to avoid a large flame, ensures an even burn, and prevents the wick from mushrooming. A properly trimmed wick will allow for a cleaner, longer-lasting burn.

2. Let Your Candle Burn Long Enough

For the best scent throw and an even burn, let your candle burn for 2–3 hours the first time you light it. This allows the wax to melt evenly across the surface, preventing "tunneling" and ensuring your candle burns down evenly in future uses.

3. Keep Your Candle on a Level Surface

Always burn your candle on a flat, heat-resistant surface. This will ensure the candle burns evenly and reduces the risk of the wax spilling over the sides of the container.

4. Burn Your Candle for No More Than 4 Hours

To extend the life of your candle and maintain its integrity, never burn your candle for more than 4 hours at a time. After each burn, allow the candle to cool completely before relighting.

5. Keep the Wax Pool Free of Debris

Always keep the wax pool free from debris, such as dust, wick trimmings, or matches. This ensures a clean burn and a safe, enjoyable experience.

6. Reuse and Recycle

Our candles come in beautiful, reusable containers, so once the wax is fully used, repurpose the jar for home décor or storage. Feel free to reach out to us for tips on cleaning out the remaining wax and making the most of your container!

7. Safety First

Never leave a burning candle unattended, and keep it out of reach of children and pets. Always burn your candle within sight, and ensure the flame is fully extinguished before leaving the room.

By following these simple tips, you can enjoy the full luxury and relaxation that comes with your coconut-soy wax wooden wick candle. Care for your candles, and they’ll reward you with an extended burn time, a perfect scent throw, and a beautiful atmosphere every time.

Almond Silk (Almond & Honey)
Indulge in the smooth, creamy blend of sweet almond and golden honey, creating a warm, comforting ambiance that envelops your space with a delicate, silky touch.

Golden Reserve (Bourbon & Butterscotch)
A rich, inviting fusion of aged bourbon and decadent butterscotch, this luxurious scent brings warmth and sophistication, perfect for creating a cozy, indulgent atmosphere.

Plum & Luxe (Cashmere & Plum)
A harmonious blend of soft cashmere and ripe plum, this fragrance exudes elegance with its fruity sweetness and warm, velvety undertones, creating an air of refined luxury.

Sangria Noir (Chilled Sangria)
Experience the vibrant, tangy notes of chilled sangria, enriched with deep, sultry undertones, offering a sophisticated yet playful scent perfect for every occasion.

Cocoa Essence (Cocoa Butter & Cashmere)
Luxurious cocoa butter mingles with smooth cashmere to create a soft, comforting fragrance that soothes the senses and fills your space with a warm, inviting glow.

Eucalyptus Noir (Eucalyptus & Spearmint)
A fresh, invigorating blend of eucalyptus and spearmint with a subtle, woody undertone, this scent refreshes and revitalizes your surroundings, leaving a crisp, energizing atmosphere.

Sage & Silk (Lavender Sage & Rosemary)
A soothing fusion of lavender, sage, and rosemary, this fragrance brings a sense of calm, enveloping your space in a blend of earthy, herbal notes and soft, silky undertones.

Lavender Essence (Lavender & Vanilla)
Pure lavender delicately blends with the sweetness of vanilla, creating a calming, tranquil fragrance that fills your room with serene elegance and a touch of warmth.

Lemon Luxe (Lemon & Lavender)
A bright burst of zesty lemon balances with the soothing calm of lavender, resulting in a refined, uplifting scent that evokes freshness and timeless elegance.

Linen Essence (Lush Linen)
Freshly washed linens, soft and pure, evoke the crisp, airy sensation of a clean breeze. This scent brings lightness and tranquility to any space with its gentle, comforting aroma.

Mahogany Noir (Mahogany & Teakwood)
The rich, woody aroma of mahogany and teakwood, deepened with a touch of smoky sophistication, creates a sense of mystery and warmth, ideal for creating an intimate atmosphere.

Sandalwood Luxe (Sandalwood & Vanilla)
A perfect balance of creamy vanilla and earthy sandalwood, this luxurious scent fills your space with a calming warmth, exuding both elegance and tranquility.

Juniper Woods Noir (Sweater Weather)
A crisp, woodsy blend of juniper and fresh, earthy notes that capture the essence of cool, cozy nights. This fragrance brings an invigorating yet comforting warmth to your space.

Tobacco Silk (Sweet Tobacco Vanilla)
The rich depth of sweet tobacco combines with the smoothness of vanilla, creating a warm, sensual fragrance that feels both sophisticated and soothing.

Shipping & Return Policy

At Margaret Lilly & Company, we pride ourselves on creating high-quality, handcrafted candles. Please read our shipping and return policy for important information regarding processing times, delivery, and returns.

Processing Time

All of our candles are handcrafted with care to ensure the highest quality. Because each order is made by hand, please allow 3–5 business days for processing before your order is shipped. During peak seasons or busy promotions, processing times may be slightly longer, but we will always strive to get your order out as quickly as possible. You will receive an email with tracking information once your order has shipped.

Shipping Information

Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your delivery address. Delivery times vary based on your location and the shipping method selected:

• Standard Shipping: 3–7 business days (domestic)

Order Tracking:
After your order ships, you'll receive an email with your tracking number. Please allow 24 hours for the tracking information to update.

Packaging:
We take great care in packaging each order to ensure it arrives safely. Our candles are wrapped securely with eco-friendly materials to prevent damage during transit, and we use recyclable packaging to support sustainability.

Returns & Exchanges

We want you to love your candles, but if for any reason you’re not satisfied, we offer a return policy as follows:

Return Eligibility:
We accept returns for unopened, unused candles within 14 days of delivery. To be eligible for a return, the item must be in its original, unopened packaging.

Non-returnable Items:

• Opened or used candles
• Custom or personalized candles
• Wholesale, Party Favors, Private Label
• Sale or discounted items

How to Initiate a Return:
Please contact us at margaretlilly@margaretlillyco.com with your order number and reason for the return. Our team will provide return instructions and the address for shipping the item back.

Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return is safely delivered. We cannot guarantee refunds for lost or undelivered return shipments.

Refunds:
Once we receive your returned item and confirm its eligibility, we will process your refund. Refunds will be issued to the original payment method within 7–10 business days. Please note that shipping fees are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. If you'd like to exchange an item, please follow the return process and place a new order for the item you want.

Questions?
If you have any questions about our shipping or return policies, don’t hesitate to reach out to us at margaretlilly@margaretlillyco.com. We are happy to assist!

Handcrafted with care, our candle features a premium coconut-soy wax blend and wooden wicks, providing a clean, even burn that fills your space with a captivating fragrance. We use only phthalate-free, high-quality fragrance oils for a pure, chemical-free scent experience. To support sustainability, each candle comes in a reusable canvas bag, with no lids—helping to reduce waste and protect our planet.